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Privacy Policy

Here is an extended and more detailed version of the Privacy Policy:

Privacy Policy

Effective Date: 01/01/2024

Happie Eats, accessible at https://happieats.in, is committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect your data, and the rights available to you regarding your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

This refers to information that can identify you as an individual. We collect personal information when you:

  • Create an account, place an order, or subscribe to our newsletter.
  • Interact with our customer support team.
  • Participate in surveys, contests, or promotions.

Examples include:

  • Full name, email address, phone number, and shipping address.
  • Payment details, such as credit/debit card information, processed securely via third-party payment providers.

b. Non-Personal Information

This refers to information that does not directly identify you. It is collected to improve your experience and our services.
Examples include:

  • IP address, browser type, device type, and operating system.
  • Your interactions with our website, such as pages visited, time spent on the site, and clicks.

c. Cookies and Tracking Information

We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. These technologies help us provide a tailored experience and better understand your preferences.

2. How We Collect Your Information

We collect information in the following ways:

  1. Directly from You:

    • When you create an account, place an order, or contact us for support.
    • When you voluntarily provide information through surveys, feedback forms, or contest entries.

  2. Automatically:

    • Through cookies and similar technologies when you browse our website.
    • Using analytics tools to monitor site usage and performance.

  3. From Third Parties:

    • If you log in or sign up using a social media account, we may receive certain profile information from the provider.

3. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve Services

  • Process your orders, payments, and deliveries.
  • Personalize your shopping experience.
  • Improve our website functionality and user experience.

b. For Communication

  • Respond to your inquiries and customer support requests.
  • Send order confirmations, updates, and promotional messages (with your consent).

c. For Security and Legal Compliance

  • Detect and prevent fraud, unauthorized access, and other illegal activities.
  • Comply with applicable laws, regulations, and legal obligations.

d. Marketing and Promotions

  • Notify you about special offers, new products, and services if you opt-in.
  • Conduct surveys to gather feedback and improve our offerings.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following scenarios:

  1. Service Providers:

    • Third-party companies that assist us with payment processing, shipping, analytics, and marketing.

  2. Legal Requirements:

    • If required by law, we may share your information with government agencies or legal authorities.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:

  • Remembering your preferences (e.g., cart items, language).
  • Analyzing traffic patterns and improving website performance.

You can control or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.

6. How We Protect Your Information

We take the following measures to ensure your information is secure:

  1. Encryption: Data transferred during transactions is encrypted using SSL technology.
  2. Access Control: Personal data is accessible only to authorized personnel.
  3. Monitoring: Regularly monitor our systems for vulnerabilities and breaches.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as protecting your account credentials.

7. Your Rights

You have the following rights regarding your personal data:

  1. Access Your Data: Request a copy of the information we hold about you.
  2. Correct Your Data: Update or correct any inaccuracies in your personal information.
  3. Delete Your Data: Request the deletion of your personal data, subject to legal or contractual obligations.
  4. Restrict Processing: Limit the ways we use your data in certain circumstances.
  5. Opt-Out of Marketing: Unsubscribe from promotional emails by using the ā€œunsubscribeā€ link in the email or contacting us.
  6. Data Portability: Request that your data be transferred to another service provider in a structured format.

To exercise any of these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these sites. Please review their policies independently.

9. Retention of Your Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Email:Ā support@kamaleya.com
  • Phone:Ā  +91 9363610834
  • Address:Ā C-16 SIPCOT Industrial Estate, 8th Main Road, Pallapatti, Dindigul

Thank you for trusting Happie Eats. We are committed to protecting your privacy while providing exceptional service.

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